Terms of use

Last updated: 2024.01.05

These terms of service govern your access to and use of tellyfrog.com (hqiptv.net) services, therefore we kindly ask you to carefully read them when visiting our website, before you register, order or use any of our services.

Please note that the terms constitute a binding legal agreement between you and us. By visiting the website, registering for, and/or using our services on any platform or device you agree to be bound by these terms. It is only under these terms that we allows visitors / users to use our services. If you do not agree to these terms or any provisions hereof, please do not use any of our products or services.

By using our services, you agree to the whole terms including all said general provisions incorporated by reference.
Our company provides IPTV service. IPTV is the delivery of television (TV) content over Internet Protocol (IP) networks.

Money back guarantee

We offer a money-back guarantee under following terms:
1. To obtain a refund, you need to send a ticket confirming that you are not satisfied with the service explaining why you request a refund.
2. We do not refund money if since activation passed more than 24 hours. This time is quite enough for the test.
3. Payment fees are your costs (if the supplier do not refund them).

Prohibited and restricted uses

Your access to and use of our services is subject to these terms and all applicable laws and regulations. We reserve the right, at any time, in our sole discretion, with or without notice, to terminate the accounts of, and block access to our services to any users who infringe any applicable laws or these terms.

While using our services you yourself agree not to, and agree not assist, encourage, or enable others to:
1. use our IPTV service on more than 2 devices at the same time.
2. forward our IPTV service content by any method to other persons excluding same device.
3. act to the detriment of our company.

We reserve the right to refuse service, suspend accounts or limit access to our services in our sole discretion. Such suspension or access limitation may be implemented by us instantly and without any indication, notice or refund. We may suspend your account for clarification, investigation or request you to explain your actions and provide additional information. If your account has been suspended, you must contact us for further information. We may suspend your user account for a reasonable period of time before we terminate a user account permanently.

We are under no obligation to enforce the terms against you. We encourage you to let us know about the violation of these terms by any of our users; however, in case of such violations we may take appropriate action at our sole discretion.

User data

You agree to read our privacy policy, which explains what type of information we collect and what might happen to that information, including, without limitation, how such information is shared and used. Our privacy policy contains information that you should review prior to using our services. Our privacy policy will apply to the information we collect, whether or not you choose to read it.

We do not log or store any records on user activity using our services: however, you are required to create a user account in order to use our services. If you choose to create a user account, you must provide some basic information, specifically: valid email address - to send communication, to retrieve a lost password and to make a TV connection; payment information - we process basic billing information through our payment processing partners for payment processing and refund requests. You must maintain and update this information current, truthful, complete and accurate. You warrant that you are authorized to provide such information. You authorize us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to our services.

You are responsible for maintaining the confidentiality of your account username and password and for restricting access to your account. You may not share your password or other account access information with any other party, temporarily or permanently, and you agree to accept responsibility for all activities that occur under your account or password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your account, username or password, as the case may be.

Disclaimer of warranties

Reasonable efforts are taken to improve the accuracy and integrity of our services, but we are not responsible for downtime, loss of data, corrupt data, service delay, mistakes, out-of-date information, or other errors. Notwithstanding any other provision of these terms, we reserve the right to change, suspend, remove, or disable access to our services, or any functionality comprising a part of our services at any time without notice. In no event will we be liable for making these changes. As a registered user in good standing, you may be provided with limited service by us. We do not warrant, and will not have any liability or responsibility for your use of our services or other the products or services we provide. We may also impose limits on the use of or access to our services, for any reason and without notice or liability. Our website, products and services may be unavailable from time to time due to human, digital, mechanical, telecommunication, software, and other failures. We cannot predict or control when such downtime may occur and cannot control the duration of such downtime.

Geographical access

Our services are not geographically limited; however, we make no representations or warranties that our services are appropriate for use or access in your location and jurisdiction.

You access and use our services in your country on your own initiative and you solely are responsible for complying with your local laws and regulations, if and to the extent such laws are applicable. We reserve the right to limit, in our sole discretion, the availability of our services or any portion thereof, to any person, entity, geographic area, or jurisdiction, at any time.

Electronic communications

You consent to receive communications from us electronically, e.g. by email, application messages, etc. We will communicate with you through the email that you provide. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that we may communicate to you for the purpose of advising you of changes or additions to our services, about any of our products or services, or for such other purposes that are reasonable or required.

Miscellaneous

We reserve the right to modify and update these terms at our sole discretion, at any time, for any or no reason, and without liability, as indicated below. The amendment of terms may be communicated to you by sending an email and/or by publishing the updated terms on the Our Company website.

We also reserve the right to modify, update, or suspend the operation of our services at our sole discretion, at any time, for any or no reason, and without notice or liability.

Privacy policy

Our company processes user data only to a very limited scope - only as much as it is absolutely required for provision of our services, processing of payments for our services, as well as functioning of our website and services. If you choose to create a user account, you must provide the following basic information:
1. Email address. We ask for your email address and password as part of your registration. That ensures that we can communicate with you when we have any exciting announcements to make, service updates to advise or errors to report. Valid email address is also needed to retrieve a lost password.
2. Payment data. In addition to the conventional payment methods, such as PayPal or credit card, users can buy our service with cryptocurrency. Our payment processing partners process basic billing information for payment processing and refund requests.

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